Customers expect fast, accurate answers — but most businesses have that information scattered across catalogues, spreadsheets, and documents nobody has time to keep updated. For a business with hundreds of products, answering every customer question well had become a full-time job on its own.
Built an AI chatbot platform businesses can point at their own documents and catalogues to create an assistant that actually knows their products.
Used retrieval-augmented generation (RAG) so answers are grounded in the business's real data — not generic AI guesses.
Added voice conversations alongside text, with natural-sounding responses instead of a robotic phone-tree feel.
Built an AI Upload feature that turns a messy product catalogue into structured data automatically — no manual re-entry.
Gave businesses API access and full chat history, so conversations connect cleanly to their other systems.
Wired in full observability (OpenTelemetry, Grafana, Prometheus, Loki, Tempo) so issues get caught before customers ever notice them.
The AI bot cut manual catalogue entry dramatically and let businesses answer customer questions instantly, by text or voice, instead of making people wait.
Describe the problem in your own words — no technical spec needed. We'll reply within 24–48 hours with an honest read on whether we can help, and what it would take. No sales pitch, no obligation.
Currently accepting new projects · Fixed-price · 3 months support included